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Is the reason old bills (that were already paid and rec'd) were added to the unpaid bills list (without reasonable expl.on audit log) bank feed function or temp. glitch?

 
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QuickBooks Team

Re: Is the reason old bills (that were already paid and rec'd) were added to the unpaid bills lis...

Hello, merima-burgic.

 

We haven’t received reports from other users about this. It would be best to start an investigation to identify the root cause of this issue. To do this, you can reach out to our support team through the steps below:


1.    In your QuickBooks, click Help at the top. 
2.    Select Contact us
3.    Type in your concern under How can we help?
4.    Click Continue. 
5.    Select Get a callback. 


For now, we can try toggle the bill transaction by deleting and recreating the payment. 

 

Please visit us again if you have further questions with QuickBooks.