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llackey
Level 1

Is there a problem that my employees checks didn't get deposited in their individual accounts today

My payroll processed normally and correctly but employees have not gotten their checks deposited in their Individual Bank accounts, is anybody else having this issue
Solved
Best answer April 30, 2021

Best Answers
Jen_D
Moderator

Is there a problem that my employees checks didn't get deposited in their individual accounts today

Thanks for checking the QB Community for updates about this concern, @llackey,

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

 

See this link to be updated with the current status of this Direct Deposit concern. You can also click on Subscribe to Updates to receive notification emails if there are outages in QBO.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

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1 Comment 1
Jen_D
Moderator

Is there a problem that my employees checks didn't get deposited in their individual accounts today

Thanks for checking the QB Community for updates about this concern, @llackey,

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

 

See this link to be updated with the current status of this Direct Deposit concern. You can also click on Subscribe to Updates to receive notification emails if there are outages in QBO.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

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