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Is there a reason i get a "Sorry, an unexpected error has occurred. Please try again" when I attempt to input invoices and expenses into a project?

 
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Best answer 11-26-2019

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QuickBooks Team

Is there a reason i get a "Sorry, an unexpected error has occurred. Please try again" when I attempt to input invoices and expenses into a project?

Hi there, marcus5,

 

I've received a report that some customers are getting an unexpected error when creating invoices and expenses under projects.

 

However, our Engineering Team has found a fix for this issue. You need to edit the project so you can add a transaction to it.

 

Here's how:

  1. Go to Projects from the left navigation bar.
  2. Select the project to open it.
  3. Click Edit, then add or change the name.
  4. Click Save.
  5. After that, click the Add to project ▼drop-down, then select the transaction you want to input.

To learn more about using Projects in QuickBooks Online, check this out: Set up and use the Projects feature. This link will tell you more about the feature and how to manage your work and see the progress.

 

Keep me posted if you have follow-up questions and I'll get back to you.

View solution in original post

1 Comment
Highlighted
QuickBooks Team

Is there a reason i get a "Sorry, an unexpected error has occurred. Please try again" when I attempt to input invoices and expenses into a project?

Hi there, marcus5,

 

I've received a report that some customers are getting an unexpected error when creating invoices and expenses under projects.

 

However, our Engineering Team has found a fix for this issue. You need to edit the project so you can add a transaction to it.

 

Here's how:

  1. Go to Projects from the left navigation bar.
  2. Select the project to open it.
  3. Click Edit, then add or change the name.
  4. Click Save.
  5. After that, click the Add to project ▼drop-down, then select the transaction you want to input.

To learn more about using Projects in QuickBooks Online, check this out: Set up and use the Projects feature. This link will tell you more about the feature and how to manage your work and see the progress.

 

Keep me posted if you have follow-up questions and I'll get back to you.

View solution in original post

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