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A vendor credit should have a bill (or open bill) to apply it. Let me guide you on the process.
First, create a vendor create by following these steps:
After that, apply the credit to a bill. Here's how:
Take a look at this article for more information about: Enter a credit from a vendor. Please also check our page for more tips and recommendations. Here's the link: Income and expenses.
Should you have other questions and concerns, please let me know. It's my pleasure to help. Thanks for posting and have a great day.