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ian4117185
Level 1

Is there a way to get access to all the email addresses in my old self employed account without purchasing a new subscription? I had to start a new one so it would be linked to my TurboTax account. Not having all my invoice info is a problem.

 
1 Comment 1
FritzF
Moderator

Is there a way to get access to all the email addresses in my old self employed account without purchasing a new subscription? I had to start a new one so it would be linked to my TurboTax account. Not having all my invoice info is a problem.

Welcome back to the Community,

 

You're referring to a canceled QuickBooks Self-Employed (QBSE) account, correct? If so, the ability to access it without purchasing a new one is currently unavailable. The system will prompt you to resubscribe.

 

That being said, I highly suggest contacting our support team to check if they can still access the old account so you'll be able to export all the data and import them to your new QBSE.

 

Please refer to this article for the detailed steps on how to reach them: Contact QuickBooks Self-Employed Support.

 

Just in case, I'll add this article for future reference: Self-Employed: Import, export, and conversion limitations.

 

I want to make sure everything is taken care of for you, so let me know if you have any other issues or concerns. I'm always here to answer them. Have a wonderful rest of the day!

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