I understand the challenge you are facing regarding the limitations of the new invoice template, North.
Please know that QuickBooks is always looking for ways to help make your QBO experience convenient and enjoyable.
I would recommend sending your feedback directly to our product developers to find a better way to create invoice templates that align with your requirements and preferences. Your feedback is valuable in helping us improve our services to serve you better.
Here's how:
- Go to the Gear icon at the top.
- Select Feedback.
- Enter your comments or product suggestions. Then select Next to submit feedback.
Concerning your printing issues, I'm sharing this article you can check that offers a solution so you can print successfully: Fix QuickBooks Online printing issues on browsers for Windows.
Further, here's a link on how you can send statements to your customers to show summaries of their invoices, payments, credits, and balances: Create and send customer statements in QuickBooks Online.
Keep me posted if you need further assistance managing your invoices in QuickBooks. I'll be here to provide support. Keep safe.