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cwerner2
Level 1

Is there a way to reset the invoice auto-number sequence? I'd like to use a year prefix, I'd like QB to start at 210001 and count up.

In the past, I simply changed the number for the 1st invoice, and QB counted up from there. That doesn't seem to work anymore. QuickBooks 4.2.1 (MacOS) Thank you!
Solved
Best answer December 06, 2020

Best Answers
Jovychris_A
QuickBooks Team

Is there a way to reset the invoice auto-number sequence? I'd like to use a year prefix, I'd like QB to start at 210001 and count up.

Thanks for dropping by, @cwerner2.

 

Yes, you're correct, changing the invoice number will increase the number by 1 incrementally and this will work instantly in most cases.

 

In this case, I'd recommend clearing your cache and cookies to clean those old internet files that have changed this outcome. For the browser you're using, you can check the detailed steps through this article: Clear cache and cookies to fix issues when using QuickBooks Online.

 

If you're currently using the QuickBooks Online Desktop App, you can clear its cache by going to Help on the top menu and then choose Reset App Data. Then you can close and re-open your QuickBooks App for Mac.

 

Once done, open a new window from the top menu. Let me show you how:

  1. Go to Window at the top.
  2. Select Menu Items Open New Windows.
  3. Add a check on the box next to Menu Items Open New Windows.

 

You can also check other recommended fixes through this article for QuickBooks for Mac: QuickBooks App: General Support.

 

Please let me know how it goes so I can assist you as fast as I can. I'm here to help anytime. Stay safe and have a great Sunday!

View solution in original post

3 Comments 3
Jovychris_A
QuickBooks Team

Is there a way to reset the invoice auto-number sequence? I'd like to use a year prefix, I'd like QB to start at 210001 and count up.

Thanks for dropping by, @cwerner2.

 

Yes, you're correct, changing the invoice number will increase the number by 1 incrementally and this will work instantly in most cases.

 

In this case, I'd recommend clearing your cache and cookies to clean those old internet files that have changed this outcome. For the browser you're using, you can check the detailed steps through this article: Clear cache and cookies to fix issues when using QuickBooks Online.

 

If you're currently using the QuickBooks Online Desktop App, you can clear its cache by going to Help on the top menu and then choose Reset App Data. Then you can close and re-open your QuickBooks App for Mac.

 

Once done, open a new window from the top menu. Let me show you how:

  1. Go to Window at the top.
  2. Select Menu Items Open New Windows.
  3. Add a check on the box next to Menu Items Open New Windows.

 

You can also check other recommended fixes through this article for QuickBooks for Mac: QuickBooks App: General Support.

 

Please let me know how it goes so I can assist you as fast as I can. I'm here to help anytime. Stay safe and have a great Sunday!

View solution in original post

cwerner2
Level 1

Is there a way to reset the invoice auto-number sequence? I'd like to use a year prefix, I'd like QB to start at 210001 and count up.

Thank you!  That worked perfectly (using the desktop app).

Jovychris_A
QuickBooks Team

Is there a way to reset the invoice auto-number sequence? I'd like to use a year prefix, I'd like QB to start at 210001 and count up.

That's great, @cwerner2!

 

You're always welcome. You can now continue with your task and deliver awesome services.

 

If you have other questions in mind, feel free to visit and drop a post to the Community anytime. I'm here and other members are willing to help. Take care always, cwerner2.

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