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Is there a way to zero out all my past numbers? I haven't used this app in a while and I want a fresh start

 
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QuickBooks Team

Is there a way to zero out all my past numbers? I haven't used this app in a while and I want a fresh start

Hey there, unicowhartontexa. 

 

Thanks for dropping by. I'm definitely the guy to help you out today, and I'm more than happy to do it! If you're looking to delete your data and start over in QuickBooks Online you have 2 options depending on how old the account is. If your books are less than 60 days old, you can wipe your company data and start from scratch. If your books are 60 days old or older, you'll need to start a new company. Don't worry I'm providing the steps for both solutions down below, follow along with the steps that pertain to you and your business.

 

If your books are less than 60 days old:

 

Be careful. Before you start, be absolutely sure you want to delete everything.

  1. Sign in to QuickBooks Online as an admin
  2. Look at the URL in your browser's address bar. Delete all the text after the last / and enter purgecompany.
    For example:
    • Before: https://...qbo.intuit.com/app/homepage
    • After: https://...qbo.intuit.com/app/purgecompany
  3. To confirm you want to delete your company data, type Yes.
  4. Select Wipe data.

Once the process is finished, you can start your books from scratch.

 

If your books are 60 days or older:

 

Step 1: Cancel your current account

  1. Go to Settings ⚙ and select Account and Settings.
  2. Select the Billing and subscription tab.
  3. Select Cancel subscription.
  4. Follow the steps to cancel your account. If you use payroll, you should cancel your payroll account too.

Step 2: Start a new company

  1. Sign up for QuickBooks Online
  2. Enter your user ID and password. You can use the same user ID and password you used before.
  3. Optional: If you use payroll, sign up for payroll again in the Workers or Payroll menu.

I'm also including a helpful article about moving your lists to a new company file which will help you save time in the long run:

If there's anything else I can help with, feel free to post here anytime. Thanks and have a nice day!

 

 

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