cancel
Showing results for 
Search instead for 
Did you mean: 
ymcsint
Level 1

Is your customer service department not available today?

I've been trying to get assistance with an issue. Under the "help" screen I ask my question and have selected chat or call but both bring back a reply that says there is an issue and try again later.
1 Comment 1
Just_me
Level 11

Is your customer service department not available today?

Sadly, the only REAL excuse is that the customer service with this company SUCKS!! 

The bots will try to tell you it's because they are super busy, or you requested a chat or callback, outside of business hours.  

Not that it's much help, but here are the hours. 

 

Plus, Essentials, Simple Start M-F 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT
Advanced, any time, any day

 

You could always post your question here, in the community, as long as no one will need access to your account.  None of us can see that info, and it's for the best. 

 

Good luck. 

 

Get answers fast!
Log in and ask our experts your toughest QuickBooks questions today.

Need to get in touch?

Contact us