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mkohler69-gmail-
Level 1

It seems all 3 months of information Ive had on here is now gone.. Receipts, invoices, mileage.. Can I get it back and where did it go?

 
1 Comment 1
JonpriL
Moderator

It seems all 3 months of information Ive had on here is now gone.. Receipts, invoices, mileage.. Can I get it back and where did it go?

Hello @mkohler69-gmail-,

 

Yes, you can get back your data in QuickBooks Self-Employed (QBSE) as long as you haven't deleted any of it.

 

In most cases, the frequently-accessed page resources stored on your browser may affect your browsing experience. They can cause unexpected browser problems like how you're unable to find your data after logging in.

 

Let's consider logging in to your QBSE account using a private or incognito window so we can isolate this issue. To do so:

  • Google Chrome: Ctrl Shift N
  • Mozilla Firefox: Ctrl Shift P
  • Safari: Command Option P

If this works, you can clear your regular browser's cache so the system can start fresh. But if you get the same results while using a private browser, use a different browser app instead.

 

On top of that, I've also included this reference for a compilation of articles you can use while working with us: QuickBooks Self-Employed Overview.

 

If there's anything else that I can help you with, please let me know by leaving any comments below. I'll be here to lend a hand.

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