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It won't let me input invoices what's going on?

1 Comment
QuickBooks Team

Re: It won't let me input invoices what's going on?

Hello there, @aandsappliance.


I’d love to help you successfully input invoices in QuickBooks. But I’d appreciate if you can provide me additional details about this.


Are you not able to click on the Invoice option from the Gear icon? Or did you receive an error message while trying to create an invoice?


In the meantime, let’s perform some browser troubleshooting steps. This way, we can isolate if this is caused by overloaded data in your default browser. You can try creating an invoice using an incognito tab.


You can use these keyboard shortcuts in opening an incognito tab:

  • Google Chrome – Ctrl + Shift + N
  • Internet Explorer – Ctrl + Shift + P
  • Mozilla Firefox – Ctrl + Shift + P
  • Safari – Command + Option + P

If you’re able to create invoices through the incognito tab, you'll need to clear your browser’s temporary internet files. This way, you can offload some data and optimize its performance.


But if you’re still unable to create them, you can use a different browser.


Please tag me in your comment for the details of your concern, or if you have any other questions. I’d be happy to assist you.