Looking at a specific vendor's transaction list, none of the checks I've written to him this year show up. There are no filters applied. Is this happening to anyone else?

Welcome to the QuickBooks Community!

Let's get the missing checks to show on your vendor's transactions list so you can get back to business.

Since there are no filters applied to the vendor's transactions list, it's possible that the browser you're using had a data issue. There are times that the browser stores frequently accessed data, thus causing QuickBooks Online (QBO) to act weirdly.

To verify, let's log in to your QBO account using a private browser. To do so, you can press this shortcut key on your keyboard:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Option + P

If this works, you'll need to clear the browser's cache so the system can start fresh. If you get the same result while using a private browser, I recommend switching to a different one.

Come back to this post and let me know how it goes. I'll be around to provide further assistance.

You may also want to run and customize reports in QuickBooks. This will help you view useful information about your sales and purchase transactions.

Wishing you all the best!

The private browser window did not work and neither did clearing the cache. 

Hello, tiggrmommi.

I appreciate your time in keeping us in the loop regarding the missing checks on the vendor's profile. I'd like to add a bunch of solutions and ensure your expense records are accounted for in QuickBooks. 

Let's check to see if those checks are indeed recorded under the correct vendor profile. We can run the Check Detail report and see where the checks are recorded. 

Here's how: 

1. Go to the Reports menu.
2. In the Search box, type "Check Detail" then click the result.
3. On the report overview, set the Report period then hit Run report.
4. Review the fields on written checks. 

If those checks are recorded under a different vendor, simply change the profile under the Payee field. 

If those checks are showing up on the report but won't show up on the vendor's profile, then the system may not have reflected the transaction properly.

We can simply delete and recreate the transactions. Be careful if the checks are recorded under a closed account period however. 

If the checks are missing, then they might've been deleted. In this case, we can check the Audit Log report to confirm this. Check out this article if you need help using the report: Use the audit log in QuickBooks Online. 

If the checks still don't show up (nothing was deleted), then let's take this to our support agents. They can dig a little deeper into the system and see what's preventing the transactions from showing up. 

Here's how to reach them: 

1. Click the Help icon on the top right corner of the screen.
2. On the pop-up panel, go to the Search tab.
3. Click the Contact Us button on the bottom part.
4. In the box, enter something like "missing checks from the vendor's profile."
5. Proceed with Continue, then choose how you want to reach us (phone or chat).

After resolving the issue with our support, do you need to close out the current accounting period and reconcile those checks? I'll share a guide in case you need help in the near future: Reconcile an account in QuickBooks Online. 

Feel free to reply to this thread if you have other questions about your vendor transactions. If you'd like to tackle other things like managing your sales or running reports, do let me know, so I can address all of your concerns. I'm always here to help.