Consider me a detective on the case of that missing number, @mike39.
All Invoice transactions must have a number assigned, whether it's manually entered or assigned by QuickBooks' automatic sequence. To search for a specific number in the sequence, head to the Sales tab > Invoices section > and click Invoice column header to sort by those numbers.
If you've noticed that one transaction is out of order or has the wrong number, you do have the ability to alter this sequence. The steps below will help you accomplish this:
Setting up Custom Transaction Numbers
This information is also available from our guide on custom transaction numbers for your benefit. I'm attaching a video below in which I set up a custom sequence for a Journal Entry:
With these instructions, you'll have total control over the sequence numbers for all of your transactions. Please let me know if there's anything else I can do to help you succeed with QuickBooks. Thanks for bringing us your question and have a safe and relaxing weekend ahead.
have automatic invoice numbering enabled however this year there is three invoice numbers that have been skipped. was wondering why this would happen ??
Invoice 21, 22 and 28 is missing . have not deleted or amended any invoices
Let's pull up and customize your Audit Log report so you can find your invoices with the transaction numbers 21, 22, and 28.
Here's an article you can read to learn more about your audit log report: Learn about the audit log.
I've also included this helpful article that'll guide you in handling your deleted transaction: Use the audit log to re-enter deleted transactions.
Keep me posted in the comment section down below if you have any other concerns. I'm happy to lend a helping hand.
You can open the Transaction List by Customer report, customize the report to invoices, and sort the number into ascending order. This helps us check if the invoice numbers (21 and 22) are missing from there. If the numbers are not there, some users may have created an invoice and skipped these numbers or have edited the numbers to a different one.
To open the report:
If this happens, you have to manually change the numbers to the correct one.
Leave a comment below if you have any other questions. I'm more than happy to help. Have a great day!