cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 1

My 2019 expenses from 12/5-12/31 are not showing up. Has anyone else encountered a problem like this?

 
1 Comment
Highlighted
QuickBooks Team

My 2019 expenses from 12/5-12/31 are not showing up. Has anyone else encountered a problem like this?

I checked our records and I can't see any open cases or investigations about missing old transactions in QBO, ryan63.

 

Let's run a report to check if you can still see them. Here's how:

 

  1. Go to the Reports menu.
  2. Look for Transaction List by Date.
  3. Change the report period and use 12/5-12/31 as the From and To dates.
  4. Click the drop-down list for Group by, then select Transaction Type.
  5. Scroll-down and check if you can see the expenses.

If not, it's possible that the transactions that were accidentally deleted. You'll need to recreate them to make sure that your records are accurate. You can also use the Audit Log report for you to get the details of the deleted transactions. 

 

Here's how you can open the Audit Log report:

 

  1. Click the Gear icon in the upper-right hand corner of QBO.
  2. Select Audit Log.
  3. Click Filter.
  4. Select the correct date, then check the Transactions box.
  5. Click the drop-down list for show, then select Deleted/Voided Transactions.
  6. Click Apply.
  7. Click the View link under the History column to see the details of the transactions.

Please reply below if you still need help when recreating the missing expenses. I'll jump right back to make sure it gets taken care of.

Need to get in touch?

Contact us