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Created with Sketch. Learn about the Paycheck Protection Program application with QuickBooks. Start now.
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My account is closed

 
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QuickBooks Team

My account is closed

There are two scenarios that I can provide, teammatesports20. 

 

What do we mean by the account is closed? Has the billing subscription canceled or was suspended, or we're unable to sign in to QuickBooks? 

 

We can reset your user ID or password so we reset your log in credentials. Let's make sure that we have access to the email and number we'll enter during the process. You'll receive an email with a password reset link. Here's how: 

  1. Go to qbo.intuit.com.
  2. Click I forgot my user ID or Password.
  3. Enter your phone number, email address, or user ID, then select Continue.
  4. Follow the onscreen instructions.

However, if we're referring to a canceled or suspended account, we can reactivate it again. We keep your data for a year with a read only access once canceled. We delete the account afterwards. Here's an article that we can use when resubscribing to your account

 

Any additional information with your question is much appreciated. I'm here to help!

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