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My books for 2019 are closed. How do I record show a stop payment on a customer refund this year for a check issued last year? I do not want to go back and affect 2019.

 
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My books for 2019 are closed. How do I record show a stop payment on a customer refund this year for a check issued last year? I do not want to go back and affect 2019.

Hey there, Krogen610.

 

I'm here to help and ensure your books are accurate. You can record this refund and enter this year's date so it won't affect the closed books.

 

Below are the steps to complete the process:

 

  1. Click Customers at the top menu bar and select Create Credit Memos/Refunds.
  2. From the Customer: Job drop-down, select your customer.
  3. Enter the items you're giving a refund for, then select Save & Close.

To learn more refund processes in QuickBooks Desktop, you can visit the following article. This article gives other ways on what you can do with customer refunds and credits: Give your customer a credit or refund in QuickBooks Desktop for Windows.

 

Let me know how it goes by leaving a reply below. I'd be happy to help.

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