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My clients invoice disappears as soon as they open it

 
1 Comment
QuickBooks Team

Re: My clients invoice disappears as soon as they open it

We've received reports about invoices disappearing or missing, tracy-demarse.

 

For now, our engineers are working on a fix to this issue. I'd suggest reaching out to our Phone Support Team so they'll add your account to the list of affected users. This way, you'll receive email notifications. 

 

Here's how to connect with us: 

  1. From the Help menu click Contact us
  2. Fill in the Ask a question field that your customer's invoice disappears.
  3. Select Continue.
  4. Choose a way to either call or chat with us. 

We'll let you know once a resolution is available. If you have further questions, you can drop by the Community. 

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