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gallagherhilltru
Level 1

My credit card is connected properly but it hasn't updated to quickbooks in 8 days

 
1 Comment 1
MaryLurleenM
Moderator

My credit card is connected properly but it hasn't updated to quickbooks in 8 days

Here are the possible reasons why your bank is not updating or the connection is interrupted, gallagherhilltru.

  • If there is a minor or major update in your bank information such as the bank account number.
  • Update on your bank’s website.
  • Update in your online banking login credentials.
  • Bank outage and other scheduled maintenance.

To refresh your bank connection, follow the steps below:

  1. Click the Gear icon.
  2. Choose Bank accounts.
  3. Click Refresh All button.
  4. You can do this 2 or 3 times.

If it's still not updating, you can manually import them using our WebConnect feature. You can check this article for the detailed steps: Add older transactions to QuickBooks Self-Employed.

 

You are always welcome to reach out to me again if you have any other questions.

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