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ruthrichter
Level 1

My customer has several open invoices - is there a link they can go to where they can pay all invoices at once?

 
5 Comments 5
gayatriluthfias20
Level 7

My customer has several open invoices - is there a link they can go to where they can pay all invoices at once?

Hi @ruthrichter ,  

QuickBooks is designed to send one invoice per email, even if the email address is the same, or even if you're sending it to the same customer.

I know two alternative ways that will accomplish the same thing. However, it's important to note that this applies to invoices only. The first method is to save your invoices as a single PDF file, and then make it as an attachment in your email.

  1. Make sure the invoices you're looking to email are marked as Print Later.
  2. Then, go to File, and click Print Forms
  3. Choose Invoices.
  4. Select the invoices, and then click OK
  5. In the Printer name drop-down list, select Adobe PDF (or any PDF Printer you have installed). Then, click Print. You can save it on your desktop or anywhere you can easily access it from. It will save as one PDF file that has all the invoices. 

You can now attach this PDF file to your email and send it to your customer. 

The second workaround step is to send your invoices through the Collections Centre. Make sure this is enabled in your company settings. 

  1. Go to Edit, and then choose Preferences
  2. Click Sales & Customers from the left menu.
  3. Click the Company Preferences tab. 
  4. Select the Enable Collections Centre to turn on.
  5. Click OK.

Then, follow these steps to send your invoices from the Collections Centre

  1. Go to Customers, and click Customer Centre
  2. Click Collections Centre.
  3. Choose either the Overdue or Almost Overdue tab. Then, click on the Select and Send Email link.
  4. Select the invoices you're going to send. You might need to tweak your message a bit before sending it.
  5. Your invoices will be attached to the email as a PDF file. When you're ready, click the Send button

Comment back, cheers.

john-pero
Community Champion

My customer has several open invoices - is there a link they can go to where they can pay all invoices at once?

No there is no link to pay multiple invoices from the emails for customers - a sadly lacking feature usually available form other online vendors.

 

What you can do, if you choose to, is include your banking info in an email to the customer (preferable password protected although your bank info is on every check you send) and they can make a total ACH transfer and then you match up the invoices to the payment in the bank feed.  Not the best but it will work

Fiat Lux - ASIA
Level 15

My customer has several open invoices - is there a link they can go to where they can pay all invoices at once?

@ruthrichter 

Explore and ask them to utilize MP paying their bills. The app can run solo without QBO.

https:// melio.grsm.io/quickbooks

 

DaisyPub
Level 2

My customer has several open invoices - is there a link they can go to where they can pay all invoices at once?

The fact that QBO has not addressed this issue is ridiculous! 

LittleCO
Level 1

My customer has several open invoices - is there a link they can go to where they can pay all invoices at once?

No and QBO will never develop this feature because they are completely out of touch with their customer base.

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