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catherine.delane
Level 1

My expenses are in CAD, however, they are paid out of a US bank account.  In my bill.com money out account, my expenses are in a different currency than my payment.

 
1 Comment 1
katherinejoyceO
QuickBooks Team

My expenses are in CAD, however, they are paid out of a US bank account.  In my bill.com money out account, my expenses are in a different currency than my payment.

Hi there, @catherine.delane

 

Thanks for visiting the Community. I understand the urgency to correct the currency showing on your bill.com account. I'll get you to the right support to get this resolved right away.

 

At this point, I'd suggest you contact the Bill.com Support team by logging in on their website. They have the resources that can help you check the transactions to determine what's causing the issue and help you get back to business.

  

Here's how: 

 

  1. From the tabs at the bottom of the page, click SUPPORT.
  2. Select Chat and enter your question in the How can we help? field. Then, click Continue.
  3. Select I Still Need Help, then choose Chat Now.

 

Please let me know in the comment section below if you have any other questions. I'll be always around to help.

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