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Level 1

My new client I just added to wholesale billing wishes to use Desktop instead of QBO - how do I remove her from my QBOA account? She will not be using QBO at all.

 
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Community Champion

My new client I just added to wholesale billing wishes to use Desktop instead of QBO - how do I remove her from my QBOA account? She will not be using QBO at all.

As crazy as it sounds, go into your QBOA and with her company selected you return her to client pays. If there is no payment source it gets cancelled after one month

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