Re: My original credit card was replaced. Now only the new card charges appear in quickbooks. How...
Hi there, jon26.
If the charges come from an account added in the banking section, they will be removed once it is disconnected. You'll have to make sure that all transactions are added to QuickBooks prior disconnecting the account.
To get the old transactions, you'll want to import them manually using the WebConnect feature.
Or else, contact our Phone Support Team if you're looking for the subscription history that is not displayed in the Billing & Subscription section.
Here’s how you can reach out to us:
Click the Help icon located in the upper right-hand corner.
In the Help window, click the Contact Us button located at the bottom.
Enter your question and click Let's talk.
Choose either Start a chat or Call us.
You can always visit us if there's anything else you need help with QuickBooks. Thanks.