Hello @sussy,
You can remove the schedule of your recurring invoice to stop it from automatically sending it to your customer. Let me show you how.
- Go to the Gear icon.
- Under LISTS, select Recurring transactions.
- Select your scheduled invoice.
- Below the ACTION column, select Edit.
- On the Type menu, change it from Scheduled to Unscheduled.
- Click Save template.
You can also read through this article to learn more about how you can manage your recurring invoices: How to create a recurring invoice and manage recurring transactions?
Additionally, this helpful article will also show you the different methods you start using in accepting payments from your customers: Record invoice payments in QuickBooks Online.
If there's anything else you need help with, let me know by leaving any comments below. I'll be here to lend a hand. Stay safe!