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Level 1

My QB online keeps sending out the invoices to my customers constantly (every day or two) how do i stop it?

 
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My QB online keeps sending out the invoices to my customers constantly (every day or two) how do i stop it?

Hello @sussy,

 

You can remove the schedule of your recurring invoice to stop it from automatically sending it to your customer. Let me show you how.

  1. Go to the Gear icon.
  2. Under LISTS, select Recurring transactions.
  3. Select your scheduled invoice.
  4. Below the ACTION column, select Edit.
  5. On the Type menu, change it from Scheduled to Unscheduled.
  6. Click Save template.

You can also read through this article to learn more about how you can manage your recurring invoices: How to create a recurring invoice and manage recurring transactions?

 

Additionally, this helpful article will also show you the different methods you start using in accepting payments from your customers: Record invoice payments in QuickBooks Online.

 

If there's anything else you need help with, let me know by leaving any comments below. I'll be here to lend a hand. Stay safe!

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