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jtingen
Level 2

My QuickBooks we’re correct on one day and three days later where way off

On Wednesday the cash balance in QuickBooks reconciled to my bank account. On Sunday it was $17,000 more than my bank account. Yes I had done some minor work back in October and November to re-classify some accounts but my audit report showed that. However my bank balance is changed back to one year for no apparent reason. What’s happening.

Solved
Best answer March 10, 2021

Best Answers
Rose-A
Moderator

My QuickBooks we’re correct on one day and three days later where way off

Allow me to help and ensure your bank balance in QuickBooks are accurate, jtingen.

 

You may want to check and review the Audit Log then filter the view to Reconciliation to see if there's an unreconciling process that happened or transactions that were changed during the reclassification.

 

If there are unreconciled transactions, you can manually reconcile them. Here's how:

 

  1. Select the Gear icon on the Toolbar.
  2. Under Your Company, select Chart of Accounts.
  3. Locate the appropriate account for the transaction.
  4. From the Action column, select View Register (or Account History).
  5. Identify the transaction to edit.
  6. In the reconcile status column (indicated by a check-mark), repeatedly select the top line of the transaction to change the status of the transaction. Codes indicate the status of the transaction:
    1. C - Cleared
    2. - Reconciled
    3. Blank - Not cleared or reconciled
  7. Hit Save.

 

However, if there are no transactions that were modified, I'd suggest working with your account to help and guide you in resolving the QuickBooks bank balance. 

 

To get more information about the reconciliation process in QuickBooks Online, you can find it by pulling up the following articles below. It provides more details on how to review your transactions as well as your discrepancy reports.

 

Fix beginning balance issues if you've reconciled the account in the past QuickBooks Online.

Fix issues when you're reconciling accounts in QuickBooks Online.

 

Keep me posted with any further questions or need help with the reconciliation process. I want to make sure your accounts are accurate. I'll be right here to provide additional assistance. Have a wonderful day!

View solution in original post

1 Comment 1
Rose-A
Moderator

My QuickBooks we’re correct on one day and three days later where way off

Allow me to help and ensure your bank balance in QuickBooks are accurate, jtingen.

 

You may want to check and review the Audit Log then filter the view to Reconciliation to see if there's an unreconciling process that happened or transactions that were changed during the reclassification.

 

If there are unreconciled transactions, you can manually reconcile them. Here's how:

 

  1. Select the Gear icon on the Toolbar.
  2. Under Your Company, select Chart of Accounts.
  3. Locate the appropriate account for the transaction.
  4. From the Action column, select View Register (or Account History).
  5. Identify the transaction to edit.
  6. In the reconcile status column (indicated by a check-mark), repeatedly select the top line of the transaction to change the status of the transaction. Codes indicate the status of the transaction:
    1. C - Cleared
    2. - Reconciled
    3. Blank - Not cleared or reconciled
  7. Hit Save.

 

However, if there are no transactions that were modified, I'd suggest working with your account to help and guide you in resolving the QuickBooks bank balance. 

 

To get more information about the reconciliation process in QuickBooks Online, you can find it by pulling up the following articles below. It provides more details on how to review your transactions as well as your discrepancy reports.

 

Fix beginning balance issues if you've reconciled the account in the past QuickBooks Online.

Fix issues when you're reconciling accounts in QuickBooks Online.

 

Keep me posted with any further questions or need help with the reconciliation process. I want to make sure your accounts are accurate. I'll be right here to provide additional assistance. Have a wonderful day!

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