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day_benjamin
Level 1
posted
‎December 01, 2018 04:18 PM
last updated ‎December 01, 2018 4:18 PM

My Wholesale Billing Invoice - do we get billed for using support? I have a couple client accounts charging for very weird amounts

 
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MarshallA
Intuit
Intuit
‎December 01, 2018 06:12 PM

My Wholesale Billing Invoice - do we get billed for using support? I have a couple client accounts charging for very weird amounts

Hello,

 

If its QuickBooks Online and you have them under your wholesale account you should not be being charged for phone support.

 

Is it possible they are using an add on service that can sometimes charge a fee such as payroll or QB Payments?

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