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rjfarms123
Level 1

Need to talk to someone about a wire

 
1 Comment
GraceC
QuickBooks Team

Need to talk to someone about a wire

Hello there, @rjfarms123.

 

There are two scenarios about the wire in QuickBooks Online.

 

If you are referring to recording a wire transfer, this depends on its purpose.

 

Here's how:

  1. Go to the + New button, then select Expense under Vendor.
  2. Use the drop-down list in the Bank/Credit account field to specify the bank account the wire was transferred from.
  3. Enter the date of purchase in the Payment Date field.
  4. In the drop-down list click Payment method
  5. Enter Wire Trans or WT in Ref no. field.
  6. Specify the expense Account that tracks the charges, or enter Accounts Payable if the transfer was for a bill.
  7. Enter the Amount of the purchase.
  8. Select Save and close or Save and new.

For detailed steps, you check out this article: How to record a wire transfer.

 

In the meantime, if you are referring to the NSF Wire transfer method. When the return was due to insufficient funds, an automatic redebit is processed on the day Intuit receives the return from your bank. The account is put on hold for 5 business days while we wait for confirmation from our bank that funds have been received.

 

You may check out this article about NSF holds in QuickBooks Online: https://quickbooks.intuit.com/community/Employees-and-payroll-taxes/All-Online-Payroll-NSF-Holds/m-p....

 

 However, If you want to talk to our live support by following the steps below. Make sure to check our support hours and contact us at a time convenient to you.

 

 Here's how:

  1. Sign in to your account.
  2. Select Help (?) at the top right.
  3. Click the Contact Us button.
  4. Enter a brief description of your concern.
  5. Hit Let's talk.
  6. Select Get a callback or Start a chat to connect to a live support agent.

Please let me know if you have other questions. I'm always right here to help.

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