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owner2
Level 1

New bill enter method is inefficient. Only allowed to, save and new, once. Second bill entered the only choice is, save and close, Why ? Takes too much time this way.

 
2 Comments
MirriamM
Moderator

New bill enter method is inefficient. Only allowed to, save and new, once. Second bill entered the only choice is, save and close, Why ? Takes too much time this way.

Welcome to the QuickBooks Community forum, @owner2.

 

In QuickBooks Online, every time you create a Bill, you can Save and close or Save and new the transaction upon closing. 

 

When QuickBooks has unexpected behavior, it is recommended to use a private browser. This is to verify if this is caused by the system or your browser. 

 

You can use the keyboard shortcuts below:

  • Chrome: Ctrl+Shift+N
  • Internet Explorer: Ctrl+Shift+P
  • Firefox: Ctrl+Shift+
  • Safari: Command+Shift+N

Once done, try to create a Bill again. Check to see if it works. If they are, then your main browser may have too much historical data from previously visited websites which slows down internal processes and causes this kind of behavior.

 

To ensure this doesn't happen again, it's a good idea to clear the cache of the browser you're using. The following article contains the additional insight, as well as steps for the supported browsers: Delete or disable cache and temporary internet files in your web browser.

 

If you have any other follow up questions, let me know by commenting below. I'm here for you. Have a great day!

john-pero
Community Champion

New bill enter method is inefficient. Only allowed to, save and new, once. Second bill entered the only choice is, save and close, Why ? Takes too much time this way.

Usually the "save and..." defaults to last one used so if you do save and close the next time that is the only option displayed......until you hover-rightclick-select from dropdown for the other choice.

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