Old AR invoices that were paid in 2019, still shows unpaid. How to mark as paid?
I recently got this job. There are AR invoices in QB online (overdue), in fact, for some of them the company got paid, however, I don't know how the prevoius accounting person recorded those payments. Now what is the best way to mark an invoice as paid? Do I delete the invoice? or should I just make a journal entry (using retained earnings) to zero out the AR for that particular client?