cancel
Showing results for 
Search instead for 
Did you mean: 
barbfuller
Level 1

"Page 1 of 1" just started appearing at the bottom of invoices. Never saw it before. Tried to edit it out under Customize/Content but it doesn't show there.

 
1 Comment 1
KlentB
Moderator

"Page 1 of 1" just started appearing at the bottom of invoices. Never saw it before. Tried to edit it out under Customize/Content but it doesn't show there.

Hey there, barbfuller.

 

I can share some troubleshooting steps that can isolate this issue.

 

We can create a new invoice template so that we'll have a fresh copy of it, then apply it to your invoices. Doing this process will help us identify it's template-related issue. I'll guide you how:

 

  1. Click the Gear icon.
  2. Choose Custom Form Styles.
  3. Select New Style, then choose Invoice.Design your template.
  4. Hit Done, when you're ready.
  5. Go back to the Custom form styles page.
  6. Locate the template, then select Make default from the drop-down arrow in the ACTION column.

Once done, we can now create the invoice then check if the page number is still showing when we print it. You can follow these steps:

 

  1. Click the + New icon.
  2. Select Invoice.
  3. Enter the necessary information, then click Print or Preview at the bottom of the page
  4. Select Print or Preview again.
  5. Check the footer of the invoice.

If you could still see the "Page 1 of 1" at the bottom of the invoice, I recommend contacting our phone supports. This way, we'll be able to pull up your account in a secure session. We'll conduct a series of tests to check what's causing this then rectify the underlying issue. You can connect with us by following the steps below:

 

  1. Click the Help icon.
  2. Hit Contact Us.
  3. Enter "Page 1 of 1 shows on the footer of my invoice" in the description.
  4. Click Let's talk.
  5. Select Get a callback or Start a message.

Please check out our support hours and contact us at time convenient to you.

 

As always, you can find me here if you need additional assistance in managing your invoices in QuickBooks.

Need to get in touch?

Contact us