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Paid invoices are showing as overdue?

 
2 Comments
Established Community Backer ***

Re: Paid invoices are showing as overdue?

When the bank deposits for the paid invoices came into the bank feed were they matched to the grouped deposits that you made in QBO from the customer invoice payments?
QuickBooks Team

Re: Paid invoices are showing as overdue?

Hello there, @amarillolifttruc.

 

I can help you figure out why your paid invoices are still showing as overdue in QuickBooks Online (QBO). 

 

If you entered a payment through the Bank Deposit instead of Receive Payment, the payment wouldn't be linked to the invoice and it will remain unpaid which will show as overdue.

 

Let's find the Deposit entry in your Bank Deposit to marked your invoice as closed. Here's how:

  1. From the left menu, select Accounting.
  2. Select Chart of Accounts under the Toolbar.
  3. Find the account you deposited the payment to, then select View Register.
  4. Locate and choose the correct deposit.
  5. Select Edit.
  6. On Bank Deposit screen, scroll down to Add funds to this deposit, then find the fund you need to edit.
  7. In the Received From column, search and choose the appropriate Customer name.
  8. In the Account column, search and select Account's Receivable.
  9. Select Save and send.

For additional  reference, you can check this article to learn more about creating invoice transaction and to record the payment: How to create an invoice

 

This will get you on the right track. Fill me in if you have additional questions about the invoice status. I'd be happy to answer them for you. Have a good one.