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Welcome aboard to the Online Community, jenysu.
You’ll have to enter negative line items for the canceled services to show as deductions on invoices. Recording them has never been easier, and should only take a couple of minutes.
First, make sure the items used to track the deductions are already created in your company. If not, follow these steps to set them up.
Now that you’re ready, open the invoices you’re working on. However, you’ll have to perform this task one at a time.
To add the line item:
Aside from this resolution, you can also enter a credit memo. This process will enter a negative amount in your Accounts Receivable (A/R) register.
The following guide provides an overview of providing a credit memo or delayed credit to a customer: Enter and apply credit memos and delayed credits.
If there’s anything else I can help you with, click the Reply button and post a comment. I’ll jump right back in to assist further. Have a great rest of the day.