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Level 1

Past canceled services deductions on invoices for are pulling into expenses as "reimbursable expenses" rather than deductions of services, do you know how I fix this?

 
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QuickBooks Team

Past canceled services deductions on invoices for are pulling into expenses as "reimbursable expenses" rather than deductions of services, do you know how I fix this?

Welcome aboard to the Online Community, jenysu.


You’ll have to enter negative line items for the canceled services to show as deductions on invoices. Recording them has never been easier, and should only take a couple of minutes.


First, make sure the items used to track the deductions are already created in your company. If not, follow these steps to set them up.

 

  1. Go to the Gear icon at the top and choose Products and Services under Lists.
  2. On the All Lists page, select New to open the Product/Service information window.
  3. From there, key in the service information and then pick the correct expense account under the Income account drop-down.
  4. Press Save and close.

Now that you’re ready, open the invoices you’re working on. However, you’ll have to perform this task one at a time.


To add the line item:

 

  1. On the Invoice page, scroll down to the PRODUCT/SERVICE column and then go to the next line item.
  2. From the drop-down (PRODUCT/SERVICE), choose the item used to track as deductions and enter the amount in a negative format.
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  3. Click Save and close/Save and new.

Aside from this resolution, you can also enter a credit memo. This process will enter a negative amount in your Accounts Receivable (A/R) register.


The following guide provides an overview of providing a credit memo or delayed credit to a customer: Enter and apply credit memos and delayed credits.


If there’s anything else I can help you with, click the Reply button and post a comment. I’ll jump right back in to assist further. Have a great rest of the day.

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