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gli-corp
Level 1

Pls call me at xxxxxxxxxx urgently due to invoice not printed only abvailable packing slip.

I need to talk to expert urgently
2 Comments 2
JenoP
Moderator

Pls call me at xxxxxxxxxx urgently due to invoice not printed only abvailable packing slip.

Good day, gli-corp.

 

Can you tell us what happens when you tried to print the invoice? You can follow these steps just in case is caused by a possible browser issue:

 

First, open an incognito/private browsing session or switch to a different browser. Here are some of keyboard shortcuts to initiate an incognito session: 

 

  • Ctrl Shift N  for Google Chrome
  • Ctrl Shift P for Firefox
  • Control Option +if you're using Safari
  • Ctrl Shift P for Microsoft Edge

 
Second, log back in to QBO and print the invoice again. If you're able to print it, delete the temporary internet files and saved cache in your browser. Here's an article for more details: Clear Cache And Cookies To Fix Issues When Using QuickBooks Online.

 

The Community is also a public forum. Because of this, we're unable to make phone calls. You can also follow these steps on how to request for a callback: 

 

  1. Click Help in the upper right-hand corner of QBO.
  2. Look for Talk to a human and click on it. 
  3. Type in "support" or "contact support" again and press Enter.
  4. Click I still need a human.
  5. Select Get help from a human.
  6. Click Have us call you

 

Let me share these articles with you for additional guidance and reference:

 

 

The Community is juts around the corner if you need anything else. We're always here and ready to  help.

JenoP
Moderator

Pls call me at xxxxxxxxxx urgently due to invoice not printed only abvailable packing slip.

Hi gli-corp,

 

Hope you’re doing great. I wanted to see how everything is going about printing your invoice. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.

 

Looking forward to your reply. Have a pleasant day ahead!

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