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mikecronan
Level 1

Portable Files

I created a portable file with the intent of uploading my files to a new computer however, now my original quickbooks file will not open, says it can't find the files.  The portable file opens and works fine but i want to go back to using my original QB file on my desktop.  Any suggestions for deleting the portable file so i can revert to my original file?

1 Comment 1
Nicole_N
QuickBooks Team

Portable Files

I appreciate you taking the time to post your concern here, @mikecronan. I'll gladly share some insights about deleting a portable company file and walk you through the process to restore your original file so you can get back to working order.

 

Before doing so, please note that when creating a portable file, avoid using the same name as the regular company file. If you save them in the same folder, the portable file will overwrite the regular one. 

 

Deleting a portable file is not possible in QuickBooks Desktop. If you want to access the original company file but is unable to locate it, we have an option to restore it. I'll guide you on how:

 

  1. Go to the File menu in your QuickBooks Desktop (QBDT), and select Open or Restore Company.
  2. Select Open a company file, then Next.
  3. Browse the location of the company file. For example: if your company file is mapped to drive E, look for Company Files Name (E:) in the list.
  4. Click the company file (with file extension .qbw) from the list and select Open.
  5. If prompted, enter your username and password.

 

You can also utilize this article for more information: Restore your file.

 

In case your company file still won't open, visit this article for general fixes: Can't open your company file in QuickBooks Desktop.

 

I'm all ears if you have any other QuickBooks concerns or questions. Please don't hesitate to add them in your reply and I'll get back to you as soon as I can. Keep safe!

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