Thank you for your prompt reply, as well as providing an update on your situation. Let me point you in the right direction for support with your query about printed reports.
Since you've already taken the steps shared by my peer @Mark_R above and you still have the same issue, it's best to contact our Technical Support Team for assistance. They can pull up your account within a secure environment and investigate the cause as to why your printed reports don't line up.
On your QuickBooks homepage, go to the Help menu.
Choose QuickBooks Desktop Help.
Tap the Contact us button.
I'll be around should you need further assistance. Post a comment below, and I'll get back to you.