cancel
Showing results for 
Search instead for 
Did you mean: 
WG3
Level 1

Printing Issue

Printed report does not line up the way it does on the screen.  Even if I PDF it first, it still does not line up. Can anyone help with this? An example is attached

3 Comments 3
Mark_R
QuickBooks Team

Printing Issue

Hi there, @WG3.

 

Let's use the Print & PDF Repair Tool from the QuickBooks Tool Hub to fix most of the common printing issues.

 

First off, you'll want to make sure that your QuickBooks Desktop is updated to the latest release.

 

Once updated, let's download and install the QuickBooks Tool Hub. Here's how:

 

  1. Close your QuickBooks Desktop.
  2. Download the most recent version (1.4.0.0) of the QuickBooks Tool Hub. Save it somewhere on your computer.
  3. Open the file QuickBooksToolHub.exe.
  4. Follow the on-screen steps to install and agree to the terms and conditions.

After installing it, double-click the icon on your Windows desktop to open the tool hub. Then, let's use the tools and go to the Program Problems tab to resolve common PDF and printing-related issues.

 

Here's an article you can read for more details: Fix common problems and errors with the QuickBooks Desktop Tool Hub.

 

If the solution above doesn't work, please feel free to check out this article for more troubleshooting steps: Resolve printing issues.

 

As always, feel free to visit our QuickBooks Community help website if you need tips and related articles in the future.

 

Please let me know if you need clarification about this, or there's anything else I can do for you. I'll be standing by for your response. Have a good one and keep safe.

WG3
Level 1

Printing Issue

Unfortunately, none of these options corrected this issue.  Has anyone else ever experienced this and figured out a work around?

Ryan_M
QuickBooks Team

Printing Issue

Hi @WG3,

 

Thank you for your prompt reply, as well as providing an update on your situation. Let me point you in the right direction for support with your query about printed reports. 

 

Since you've already taken the steps shared by my peer @Mark_R above and you still have the same issue, it's best to contact our Technical Support Team for assistance. They can pull up your account within a secure environment and investigate the cause as to why your printed reports don't line up.

 

Here's how:

 

  1. On your QuickBooks homepage, go to the Help menu.
  2. Choose QuickBooks Desktop Help.
  3. Tap the Contact us button.

I'll be around should you need further assistance. Post a comment below, and I'll get back to you. 

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us