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Join nowWhere is the due date pulled from and the terms?
Hey there, nancyl.
Let me share some information about the due date and the terms in QuickBooks Desktop.
When you invoice a customer, the system calculates and sets the due date for you. You can change the due date of individual invoice if you want to. While the payment terms indicate when you expect to receive a payment from a customer.
To set up payment terms, here's how:
You can get more information in this article: https://quickbooks.intuit.com/community/Help-Articles/Set-up-payment-terms/td-p/203687.
Also, this article is a good reference: https://quickbooks.intuit.com/community/Help-Articles/Create-a-billing-statement/td-p/203693.
If you require more information about the due date and payment terms in QuickBooks Desktop, please let me know. I'd be pleased to help you out.
I'll check these out. Thank you!
I have an issue with one customer statement. The customer placed an order 11/7/22. They have Net 90 terms, so due date is 2/7/23. The terms are reflected properly on the invoice and the statement. However, the statement is not recognizing the due date and allocating the amount due at over 90 days. It's seeing the due date as the invoice date and allocating the open balance accordingly. If I change the statement date to 5/8/23 (one day beyond what the system thinks is 90 days), it then moves the invoices that were due 2/7 to 90 days. This is the only customer account that has this issue. Any thoughts on how we correct this?
Hi there,
Let me help you resolve your issue with customer statement in QuickBooks Desktop (QBDT).
To begin, let's update QBDT to the latest release to ensure you always have the most recent features and updates.
To do that, here's how:
You can visit this article for the full details: Update QuickBooks Desktop to the latest release.
Once done, let's use the Re-Sort Lists process. It'll help work out odd behaviour that occurred in the lists. For detailed steps, check this article: Re-sort lists in QuickBooks Desktop.
However, if the issue persists, run the Verify Data and Rebuild tool. These features in QuickBooks will help self-identify data issues within a company file and self-resolve them using Rebuild Data.
In case you need information about our report features in QuickBooks. Feel free to check this article about customizing reports. This ensures everything is intact and accurate.
Keep me posted should you need further assistance. I'm determined to help you succeed. Have a great day.
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