It's good to hear from you today, Crthomas.
We haven't received similar issues reported. When a browser stored a lot of caches, it could cause problems like latency issues. As an initial step, you can press the F5 key on your keyboard to refresh the page.
If you're still getting the same result, we can do some of the basic troubleshooting steps. You can use these shortcut keys depending on the browser you're using:
- Google Chrome: Press CTRL + Shift + N.
- Safari: Press Command + Shift + N.
- Mozilla Firefox: Press CTRL + Shift + P.
Once signed in, go back to your receive payment window and select the invoices from there. If it rectifies the issue, go back to your main portal and clear its cache to remove the browser's history or you can press CTRL+Shift and Delete key on your keyboard altogether. You may also try accessing your account using another supported browser.
In the meantime, you can visit the following write-up: Sales and customers. This will provide you links on how to manage your company income as well as resources about other sales-related concerns.
Additionally, did you receive any specific error while marking the invoices as paid? I want to make sure I've got you covered.
Please know that I'm just a post away should you need anything else. I'm always here to help and ensure that your questions are addressed accordingly. Wishing you a wonderful week ahead, Crthomas.
