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QB automatically numbers our invoices, but while preparing and saving the most recent, it skipped a number. How can I fix it?

 
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QuickBooks Team

QB automatically numbers our invoices, but while preparing and saving the most recent, it skipped a number. How can I fix it?

You're in the right place, @SSLLC. I have all the steps on how to correct your invoice number sequence right away.

 

When you create a transaction, QuickBooks takes the last number you recorded. It will automatically increment this number by one for each new invoice. It's possible that you've deleted that invoice number. You can run the Audit Log report to check if that's what happened.

 

 

 Here's how:

  1. Click the Gear icon, then select Audit Log.
  2. Click Filter, then check the Transactions box.
  3. Select Deleted/Voided Transactions from the Show drop-down menu.
    Capture.JPG
  4. Click Apply.
  5. Under the Event column, verify if the invoice number was already assigned to a deleted invoice. 

 

You can manually enter the skipped transaction number in the Invoice no. field for the next invoice that you'll be creating. This way, the program will automatically follow the sequence and post the correct numbers in the succeeding transactions. 
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To learn more about invoicing numbers in QBO, check this article out: How to change the invoice number on sales forms.

 

Additionally, you might also want to read this article for future reference: Customize invoices, estimates, and sales receipts in QuickBooks Online. Here, you’ll learn how to personalize the appearance of your sales form.

 

Please let me know if there’s anything else you need help with by leaving a reply in this thread. I’m only a post away.

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