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billing75
Level 1
posted
‎November 23, 2020 06:21 PM
last updated ‎November 23, 2020 6:21 PM

QB balance is higher than my bank balance since I started transferring money out of my QB Cash account.

QB balance appears to be higher by the amount of the transfer from QB Cash. How to I get my accounts to balance again? QB Cash has been a nightmare.
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1 Comment
JessT
QuickBooks Team
QuickBooks Team
‎November 23, 2020 10:56 PM

QB balance is higher than my bank balance since I started transferring money out of my QB Cash account.

We'll help you check this out, billing75.

 

Amounts will not balance or won't be equal if there are transactions on the other account that are not on the other one. Please check out the list of transactions and the amounts. If you don't see anything different, you can do the basic browser troubleshooting steps.

 

Let me know what you find out and how the steps work for you.

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