QB deposited a couple invoices that were paid online (through QB credit card) to an old Bank account that doesn't exist anymore, how do I get my money in the right place?

Hello there, @derek-smalldogag,

I can help you find a fix for this deposit problem for credit card payments.

Our system will use the current deposit bank set up in your QuickBooks Payments account. If you're using another bank and will no longer use the old one, you will need to change it manually.

But before that, since those payments were deposited to the wrong account, I recommend contacting our Payments Team. There are options they can provide you like cancelling the payment or reaching out to your bank. Click this link to get your contact options: Contact Payments Support

To change your deposit bank account, follow these steps:

1. In your QuickBooks Online account, go to Settings ⚙.
2. Choose Account and Settings.
3. Tap the Payments tab then head to the Deposits section next to Standard Deposits.
4. From there, select Change bank.
5. Press Add new bank account.
6. Add the new information like the Routing Number and Account Number of the bank account you want to change to. Tip: You can also log in to your bank directly to save time and data entry.
7. Hit Save.
8. Review the bank account info and is selected, then select Submit.

Once done, QuickBooks will start depositing customer payments from online invoices and other sources into the new account.

Let me know how it goes so far. I want to make sure this is taken care of, and I'm here if you need anything else. Have a good day!