QB has started sending invoices as I process them instead of waiting for me to actually send them. Anyone know how to change this back????

I, for one, would also like to have software that I can trust and use. I'm here to help you change your QuickBooks settings, deniseleeper.

It's possible that you have created a recurring invoice template, that's why it's automatically sending your invoice. You can go to your Recurring Transactions page to check if you have indeed created one and delete it.

Here's how:

1. Click the Gear icon.
2. Under Lists, select Recurring Transactions.
3. Choose the recurring invoice you want to delete
4. Under the Action column, click the drop-down arrow then select Delete.

In QuickBooks Online (QBO), there are several ways on how to record and categorize the payment. For future reference, you can check this article for additional information: Record Invoice Payments In QuickBooks Online.

Please let me know if these steps resolve the automatic sending of the invoice.  I'll be right here to further assist you anytime you need.

NO.  THIS DID NOT HELP & THIS IS NOT THE PROBLEM.

QUESTION.....AGAIN...HOW DO I SPEAK TO A HUMAN BEING????????????

Hi there, @deniseleeper.

I'm here to extend a helping hand to fix the issue you've experienced.

It seems that you haven't set up a recurring invoice that was mentioned by my colleague. I'd like to know any additional information. This will help me give you the right resolution. Nevertheless, if you really want to speak with our live agent, you may follow the steps below:

1. Go to ? Help, select Contact Us.
2. Enter y our concern in the box and click Let's talk.
3. Choose how you want to be assisted.
4. Confirm your request.

I've added this article for your future task about personalizing your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.

Please don't hesitate to let me know in the comment section below about additional details so that I can help you further. Take care.