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My problem I'm having is that QBO is applying the total amount of the bill to the 1 customer when only part of the bill applies to this 1 customer, the other half of the bill belongs to another customer. I have specified on the transaction line the amount to apply to the customer but QBO ignores it and applies the total bill amount to the 1 customer anyway. I solved the problem by creating two separate bills. I spoke with QB about this and they confirmed that QBO does not function as the desktop version.
Hi there, lisa64
I tried this on my end lisa64, and it works when applying the amount from a bill to the customer. Just make sure to put a check mark from the billable box to the line item you want to apply the bill.
I attached a screenshot for additional information.
Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.
My problem I'm having is that QBO is applying the total amount of the bill to the 1 customer when only part of the bill applies to this 1 customer, the other half of the bill belongs to another customer. I have specified on the transaction line the amount to apply to the customer but QBO ignores it and applies the total bill amount to the 1 customer anyway. I solved the problem by creating two separate bills. I spoke with QB about this and they confirmed that QBO does not function as the desktop version.
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