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ranjo
Level 1

QBO now asks"do u want to leave w/out saving?" every time I open/close/copy an invoice. It's an extra step to have to click "yes" every time. Is there a way to stop it?

I keep getting the question "do you want to leave without saving?" For example, I frequently use the "copy" invoice function and it now asks that question every time. This didn't happen before. Was there an update? It's an extra unnecessary step for me to have to hit "yes" every time. It also does the same thing when I just open to view an existing invoice. When I hit the "x" on the top right corner to close it, that same question pops up when no changes were made to the invoice. This just started happening.
3 Comments 3
ShiellaGraceA
QuickBooks Team

QBO now asks"do u want to leave w/out saving?" every time I open/close/copy an invoice. It's an extra step to have to click "yes" every time. Is there a way to stop it?

Thanks for visiting us here today, @ranjo.

 

I appreciate your detailed insights about the invoice pop-up. Currently, the option to disable this pop-up message is unavailable. I see how your experience would help us provide a more customer-friendly interface. Rest assured, your encounter will be shared with our Developers.

 

I also suggest sending this through this link: Customer Feedback for QuickBooks Online.

 

On that same website, you'll be able to view the recently updated ideas added to the program. 

 

I'm also adding out help content In case you need help with other tasks in QuickBooks. It has our general topics with articles to guide you along.

 

Feel free to reach out to me in this thread if you have follow-up questions or concerns with invoices. I'm more than willing to assist you. Take care and have a great weekend.

 

 

 

 

Wallys Choc
Level 1

QBO now asks"do u want to leave w/out saving?" every time I open/close/copy an invoice. It's an extra step to have to click "yes" every time. Is there a way to stop it?

This just started happening to me a few days ago. It's quite annoying. "The option to disable this pop-up message is unavailable" is rediculous. The pop-up wasn't there last week, please take it out!

Wallys Choc
Level 1

QBO now asks"do u want to leave w/out saving?" every time I open/close/copy an invoice. It's an extra step to have to click "yes" every time. Is there a way to stop it?

Please just get rid of that pop-up every time I close a paid invoice. 

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