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michaeltgreene
Level 1

Qbse puts out viruses in the attachments that are sent to your customers.... how many should I receive from qbse when I inform you of them you say just get antivirus

Software. I already have it that is how I detected your virus in your attachment. No one of your customers should accept any attchments from qbse or for that matter intuit. beware
2 Comments 2
CharleneMaeF
QuickBooks Team

Qbse puts out viruses in the attachments that are sent to your customers.... how many should I receive from qbse when I inform you of them you say just get antivirus

This isn't the kind of service we want you to experience, michaeltgreene.

 

I recommend checking if the email that you receive is coming from us. You can verify this by checking out this article: How to Recognize and Report Suspicious Emails. If the email isn't from Intuit, I recommend sending those emails to spoof@intuit.com. Doing so helps our engineers track and investigate this.

 

In the meantime, I suggest contacting your email provider to assist you on how to block those virus emails.

 

Though, if you still keep receiving those emails, I recommend contacting our Customer Support Team. They'll be able to further verify the source of this.

 

You can also check out this article to learn how to add Intuit's service email addresses in your email's list of accepted senders. This helps avoid phishing, spam, spoof, or hoax emails: Receive Important Email Messages from Intuit.

 

Additionally, you can always visit our Help articles page for reference. There, you can read helpful articles that will guide you in completing your future tasks.

 

Your best protection against these security risks is our top priority. Let us know if you have other concerns.

Fiat Lux - ASIA
Level 15

Qbse puts out viruses in the attachments that are sent to your customers.... how many should I receive from qbse when I inform you of them you say just get antivirus

@michaeltgreene 

How did you verify it? Could you share a screenshot of it?

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