QuickBooks Bill Pay isn’t available for your business

Try opening your QBO account on any private/incognito browser. Did you encounter the same problem?

Hello there, userbookkeeper5. I'm here to route you to the team that will further assist you to continue using QuickBooks Bill Pay.

Please note that access to this service is subject to eligibility criteria, credit checks, and application approval. If you receive an error message, it might indicate that you are currently ineligible for access.

Since you've successfully used the feature in the past, I recommend contacting our support team. They have the expertise and tools to thoroughly investigate your issue and provide a resolution.

Here's how to reach a live representative:

1. Log in to your QuickBooks Online Company.
2. Click the Help button at the top of the page.
3. Choose the Search tab. Type in your concern and click enter on your keyboard.
4. Click Contact us.
5. Under Callback, click the Have us call you button. This will route you to enter your details.
6. After that, select Get a call.
   
   

Please refer to this article for their phone number and the details about their support hours: Contact Payroll Support.

Additionally, you can run vendor summary report to see all payments you made to them.

Let us know if you have other questions about QuickBooks Bill Pay. We're here to help you in any way we can.