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midtownventures
Level 1

Quickbooks changed the default Accounts Payable account randomly in October for Bills form vendors. I need it back to the previous default.

QB changed bills to post to Trade instead of Accounts Payable. I can't move them or change the default back?????
1 Comment 1
RenjolynC
QuickBooks Team

Quickbooks changed the default Accounts Payable account randomly in October for Bills form vendors. I need it back to the previous default.

I appreciate your time reaching out to us here, midtownventures.

 

I'd like to verify some information. How many Accounts Payable account do you see in the Chart of Accounts? Did you create a separate Accounts Payable and named it Trade? It's possible that the name of the default Accounts Payable account was changed, or it was merged to the Trade account.

 

You can run the Audit Log report to see who made the changes on your Chart of Accounts.

 

Here's how:

 

  1. Go to the Gear > Audit log
  2. Click the Filter drop-down menu and select All users from the User drop-down list.
  3. Under Events, put a check mark on the Lists box.
  4. Hit Apply.

If there are changes on the Accounts Payable account, you can either edit the current account's name from Trade to Accounts Payable by following these steps:

 

  1. On the left panel, click Accounting > Chart of Accounts.
  2. Type the Trade in the search field.
  3. Click the small arrow next to the View register link and select Edit.
  4. In the Account window, enter Accounts payable (A/P) in the Name field.
  5. Hit Save and close.

Here's a sample screenshot for reference:

 

 

Otherwise, merge the accounts. You can follow the instructions in this article: Merge Accounts, Customers, and Vendors.

 

I'm just a few clicks away if you need more help with the process, or you have other concerns with your QuickBooks Online account. Just click on the Reply button below and I'll get back to you as soon as I can. Take care and stay safe.

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