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RAL2
Level 3
posted
‎March 05, 2023 06:31 AM
last updated ‎March 05, 2023 6:31 AM

QuickBooks enterprise 2023 bank register balance does not match balance sheet amount.

Hello,

Began preparing for our YE and the Bank Register Balance amount on the Reconciliation Summary differs from the Balance Sheet amount. Yes both dates are the same.

I investigated the monthly totals of this fiscal year and there were only 3 months where the register balance matched the balance sheet amounts? This was NEVER an issue before. Funny QB corrected the issue with Balance Sheet Assets and Liabilities amounts differing, but now this problem.

I have performed Verify and Rebuild data several times. Oddly, noticed what used to take a couple hours to verify data now only take 15 minutes? Not sure what is going on but this issue needs to be addressed. I can't send an incorrect report to the accountants!

 

We are using Enterprise 2023 Canadian version.

 

HELP!!!!!

 

 

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2 Comments 2
JamesM4
QuickBooks Team
QuickBooks Team
‎March 06, 2023 08:59 AM

QuickBooks enterprise 2023 bank register balance does not match balance sheet amount.

Hi RAL2,

 

Welcome to the QuickBooks Community. It's vital you're able to get the resolution you need in a timely manner. Rest assured, I'll be happy to steer you in the right direction.

 

Based on what you've described, I see you benefiting more by contacting our support team outside of the Community. This ensures that your account info remains private and secure. A specialist will also be able to share your screen and help you further with this. You can reach out to our support team by dialing 1-833-317-2226. One of our specialists will be happy to assist you by sharing your screen and help you navigate the program. To find out more about our hours and other contact methods, please follow this link here: Intuit QuickBooks Desktop software support policies.

 

Feel free to keep me posted on how you make out. I'll be one message away in case you need anything else.

Reply Join the conversation
JamesM4
QuickBooks Team
QuickBooks Team
‎March 06, 2023 08:59 AM

QuickBooks enterprise 2023 bank register balance does not match balance sheet amount.

Hi RAL2,

 

Welcome to the QuickBooks Community. It's vital you're able to get the resolution you need in a timely manner. Rest assured, I'll be happy to steer you in the right direction.

 

Based on what you've described, I see you benefiting more by contacting our support team outside of the Community. This ensures that your account info remains private and secure. A specialist will also be able to share your screen and help you further with this. You can reach out to our support team by dialing 1-833-317-2226. One of our specialists will be happy to assist you by sharing your screen and help you navigate the program. To find out more about our hours and other contact methods, please follow this link here: Intuit QuickBooks Desktop software support policies.

 

Feel free to keep me posted on how you make out. I'll be one message away in case you need anything else.

Reply Join the conversation
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