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sjspellmans
Level 1

Quickbooks isn't accurately reflecting what I have made on Etsy. It's counting taxes collected as income but they have already been remitted to those states automatically via Etsy.

 
1 Comment 1
SarahannC
Moderator

Quickbooks isn't accurately reflecting what I have made on Etsy. It's counting taxes collected as income but they have already been remitted to those states automatically via Etsy.

Hello there, sjspellmans.

 

The reason for this could be that the program only syncs sales tax and shipping once a month. You may want to check this article for more details: Connect an Etsy account.

 

If the same thing happens, we can go ahead and contact our specialist to look into your specific account in detail, see what's going on, and even screen share with you if necessary. They can check and help us figure out why it is not reflecting in QuickBooks accurately. Here's how:

 

  1. Go to Help at the upper-right corner.
  2. Click Contact us
  3. Enter a short description of your concern.
  4. Hit Continue. Then, Get a callback.

Let me know if you have other questions. Take care always.

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