Quickbooks Online: A journal entry is missing from Profit & Loss Report

Your online company is updated with every save of a transaction. The problem may be from how you entered sales and the default settings for the P&L report. If you can see the JE then it IS saved on the Amazon hosting service, in supposedly multiple locations although I suspect they may be moving hosting to altrrnate sites due to wildfire threat

Journal entries are a poor substitute for Sales Receipts and bylass tge difference between cash and accrual.

Option 1. Reenter sales in a Sales Receipt and lose the JE.

Option 2, change your report view from accrual to cash or the reverse depending on which you are cuffeny viewing

Option 3

Customize the filters for tge report to include jpurnal entries

You may need a combination of the above.

Hello and thanks for the quick feedback!   I'm only have trouble with one month.  This problem occurred on 9/17 in the evening.  QBO flicked  multiple times while generating the report. This was not due to a problem on my side. P&L reports for Jan-Jun & Aug  generate fine.  I can see the JE.  It looks good.

I  don't how to determine where the data is a saved (which Amazon server).

 I use Shopify and all of my sales data is neatly store there.  Thus the JE work best for me.  Maybe this is technical glitch and I can re-enter July's data later...

I suppose Quickbooks online does not have a rebuild tool.

Update: I entered the wrong date for the journal entry.  So the data for my July P&L was missing because I entered 9/17 for the journal entry. LOL :) Once I changed the date, my July P&L data is back.

Thank you!