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Level 1


my computer updated to the Big Sur operating system on my mac, now quickbooks won't open.  HELP

3 Comments 3
Fiat Lux - ASIA
Level 15


QB 2016 is outdated and (afaik) won't support BigSur. I learned company will fully support BigSur within next month at the earliest. Consider to purchase QBD Mac 2020 or QBD Mac 2021.

Level 1


if I upgrade to 2020, will my files port over and still work from 2016 



Hello there, @LB64.


The QuickBooks Desktop for Mac software has a 3-year life-cycle. When you upgrade, you need to go from 2016 to 2019 to 2020. With this, you need to restore your company file in between so you're able to seamlessly use it to 2020.


Before you upgrade, you'll first need to make sure your computer meets the system requirements. Then, you need to make sure you create a backup copy of your company file for future use.


When you're ready to upgrade to QuickBooks Desktop for Mac 2020, you can refer to this article for the step-by-step guide: Update QuickBooks for Mac to the latest release. It also includes details about updating your QuickBooks server.


Additionally, you can read through this article to learn more about the available features and updates using QuickBooks Desktop for Mac 2020: User's Guide. It also includes topics about lists, items, and banking to name a few.


Please know that you're welcome to comment below if you have other concerns or follow-up inquiries about upgrading and managing your files in QuickBooks. I'm just around to help. Take care always.

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