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A Daily Recurring Journal Entry no longer automatically creates a reference nunber. How do I fix this?

 
Solved
Best answer June 16, 2020

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QuickBooks Team

A Daily Recurring Journal Entry no longer automatically creates a reference nunber. How do I fix this?

Hello, @Helvick.

 

Let's delete and recreate the recurring journal entry. This way, we can isolate this unexpected behavior for possible data damage.

 

Here's how to delete:

  1. Go to the Gear Icon.
  2. Choose Recurring Transactions.
  3. Locate the recurring journal entry.
  4. From the Action column, click the drop-down.
  5. Select Delete.
  6. Click Yes to confirm.

Once completed, recreate the recurring journal entry. You can refer to this article for more outlined solutions to resolved unexpected behaviors with recurring transactions: How to Handle a Recurring Transaction That Did Not Run.

 

Also, you can visit these links below about managing and creating recurring transactions in QBO for reference: 

Drop a comment below if you have other questions. I’m always here to help.

View solution in original post

1 Comment
Highlighted
QuickBooks Team

A Daily Recurring Journal Entry no longer automatically creates a reference nunber. How do I fix this?

Hello, @Helvick.

 

Let's delete and recreate the recurring journal entry. This way, we can isolate this unexpected behavior for possible data damage.

 

Here's how to delete:

  1. Go to the Gear Icon.
  2. Choose Recurring Transactions.
  3. Locate the recurring journal entry.
  4. From the Action column, click the drop-down.
  5. Select Delete.
  6. Click Yes to confirm.

Once completed, recreate the recurring journal entry. You can refer to this article for more outlined solutions to resolved unexpected behaviors with recurring transactions: How to Handle a Recurring Transaction That Did Not Run.

 

Also, you can visit these links below about managing and creating recurring transactions in QBO for reference: 

Drop a comment below if you have other questions. I’m always here to help.

View solution in original post

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